Privacy Policy

GENOVA Co. (hereinafter referred to as “GENOVA”) respects the personal information of its customers and recognizes its importance. Here is our basic policy regarding the handling of personal information.

Customers can use most of our services (services on this site) without disclosing their personal information. However, please note that there are some services, such as customer inquiries, that cannot be used without personal information.

We will appropriately manage the personal information provided by our customers.

We may send you information on services that we believe will be beneficial to you or answers to your questions by e-mail or postal mail. Customers may request the Company to cease such transmissions or mailings. If a customer wishes to correct his/her own personal information, etc., he/she may contact the Company by “inquiry form” or “e-mail,” etc., and the Company will respond to the customer’s request as soon as reasonably possible.

We will comply with all applicable laws and regulations regarding personal information held by us, and will strive to improve our efforts regarding personal information as appropriate.

GENOVA Corporation (hereinafter referred to as “GENOVA”), which operates and manages this website, recognizes the importance of protecting personal information and is committed to protecting personal information based on the following policy.

1. Collection, use, provision and management of personal information

When collecting personal information, we will clearly define the purpose and use legal and fair means within the scope of our business. Personal information collected and personal information requested for storage will be strictly managed, used and provided with the utmost care, and will not be disclosed to third parties except with the consent of the subject of the information. Personal information provided to us can be deleted or changed at the request of the customer who provided it. If you wish to do so, please contact us.

2. Safety measures

In order to prevent the loss, destruction, burning, or leakage of personal information under our control, we will take appropriate information security measures, including measures against unauthorized access, computer viruses, fire, and disaster prevention.

3. Compliance with laws, regulations and other norms

We will comply with all laws and regulations applicable to the handling of personal information.