5 English-Friendly Emergency Room Hospitals in Tokyo
If you need immediate help, call Japan’s emergency number 119 for an ambulance. English-speaking operators are usually available.
When a medical emergency strikes, navigating care in a foreign language can feel overwhelming. Fortunately, Tokyo is home to several hospitals that not only provide 24/7 critical care but also offer services in English and other languages. Whether you’re an expatriate, traveler, or non-Japanese speaker living in the city, knowing where to go for multilingual medical support is essential. This guide introduces five Tokyo hospitals that specialize in emergency medicine and stand out for their patient-first philosophy, accessibility, and commitment to serving international patients with clarity and compassion.
Seibo Hospital
- 7-minute walk from Shinjuku Line’s Shimo-Ochiai Station
- 10-minute walk from Ikebukuro Line’s Shiinamachi Station
2-5-1 Nakaochiai, Shinjuku‑ku, Tokyo, 161-8521
- Monday-Friday 9:00-15:00
- Saturday 9:00-12:30
| Office Hours | Mon | Tue | Wed | Thu | Fri | Sat | Sun | Hols |
|---|---|---|---|---|---|---|---|---|
| Morning | 09:00–12:00 | 09:00–12:00 | 09:00–12:00 | 09:00–12:00 | 09:00–12:00 | 09:00–12:30 | Not Available | Not Available |
| Afternoon | 12:00–15:00 | 12:00–15:00 | 12:00–15:00 | 12:00–15:00 | 12:00–15:00 | Not Available | Not Available | Not Available |
No appointment is required for emergency care. Patients can arrive directly at the Emergency Room 24/7.
03‑3951‑1111
English-friendly Services and Support
- On-site interpreters in English, French, Spanish, and Burmese
- Multilingual signage and some medical forms available in English
- Translation devices available for several languages
- Comprehensive departments covering internal medicine, surgery, pediatrics, OB-GYN, ophthalmology, orthopedics, ENT, dermatology, urology, and more
About Seibo Hospital
Located in Shinjuku, Seibo Hospital combines historic roots with modern, community-focused emergency care. Its 24/7 emergency room provides vital support for expatriates, tourists, and international residents in Tokyo.
The hospital is known for its multilingual services. English and Spanish interpreters are available during weekday and Saturday daytime hours; French and Burmese interpretation is available on weekdays. English-language signage and translated intake forms help ensure smoother communication for non-Japanese-speaking patients.
The emergency department is physician-staffed at all hours and equipped to handle a wide range of urgent needs, from acute illnesses and injuries to complex conditions requiring specialist care. Ambulance access is efficient, and walk-ins are accepted anytime.
Beyond emergency services, Seibo offers comprehensive outpatient and inpatient care across multiple specialties. This integrated approach allows patients to seamlessly transition from urgent treatment to ongoing care.
Seibo Hospital prioritizes communication, accessibility, and compassionate care for international patients. For optimal English-language support, the hospital recommends calling ahead, especially outside interpreter hours.
Tokyo Metropolitan Hiroo Hospital
- 7-minute walk from Hibiya Line’s Hiroo Station, Exit 1 or 2
2-34-10 Ebisu, Shibuya-ku, Tokyo, 150-0013
- Monday-Friday 9:00-17:00
| Office Hours | Mon | Tue | Wed | Thu | Fri | Sat | Sun | Hols |
|---|---|---|---|---|---|---|---|---|
| Morning | 9:00–12:00 | 9:00–12:00 | 9:00–12:00 | 9:00–12:00 | 9:00–12:00 | Not Available | Not Available | Not Available |
| Afternoon | 12:00–17:00 | 12:00–17:00 | 12:00–17:00 | 12:00–17:00 | 12:00–17:00 | Not Available | Not Available | Not Available |
No appointment is required for emergency care. Patients can arrive directly at the Emergency Room 24/7.
03‑3444‑1181
English-friendly Services and Support
- In-house English and Chinese interpreters (available weekdays during office hours)
- English-speaking nurses and foreign language medical coordinators
- Graphic interpretation support tools in 10 languages
- Telephone support and pre-arrival interpretation reservations
- Patient Support Center available for English guidance and logistics
- Comprehensive departments covering cardiology, neurology, surgery, pediatrics, trauma, and more
About Tokyo Metropolitan Hiroo Hospital
Tokyo Metropolitan Hiroo Hospital is a leading emergency care center in Shibuya, known for its 24/7 critical care, disaster preparedness, and patient-first philosophy. As a designated Emergency and Disaster Medical Center within Tokyo’s emergency network, it handles everything from minor injuries to complex trauma, including emergency airlifts via its rooftop heliport. With 426 beds and modern infrastructure, it serves both city residents and patients from Tokyo’s outlying islands.
The hospital is highly foreigner-friendly, offering multilingual support to assist non-Japanese speakers. English-speaking nurses, coordinators, and interpreters are available on weekdays to help with admissions and treatment. When on-site staff aren’t available, interpretation tools and multilingual visual aids ensure effective communication. Support is also provided in Chinese, with tools for Spanish, Thai, French, and Tagalog. For English assistance, it’s best to contact the Patient Support Center in advance or before arriving by ambulance when possible.
Hiroo Hospital follows the Tokyo Metropolitan Hospital Patient Rights Charter, promoting respectful and clear communication. Patients are encouraged to ask questions and receive easy-to-understand explanations, even for complex treatments.
Tokyo Hikifune Hospital
- 3-minute walk from Skytree Line’s Hikifune Station
- 6-minute walk from Oshiage Line’s Keisei Hikifune Station
2-27-1 Higashi-Mukojima, Sumida-ku, Tokyo, 131-0032
Tokyo Hikifune Hospital provides English-language support along with supplementary interpretation support tools. Interpreter availability may vary depending on staff scheduling and patient volume. To ensure assistance in English, patients are encouraged to request interpretation services in advance when possible and to call ahead to confirm availability.
No appointment is required for emergency care. Patients can arrive directly at the Emergency Room 24/7.
03-5655-1120 (Japanese only)
English-friendly Services and Support
- Complimentary in-house medical interpreters available (by request)
- Remote interpretation services via phone, video, and machine translation in 32 languages
- JMIP-certified (Japan Medical Service Accreditation for International Patients)
- JIH Recommended Hospital (endorsed for international patients)
- Multilingual consent forms available (Japanese-English)
- English-language medical documents available for a fee (two-week prep time)
- Religious and dietary accommodations available upon request
- Comprehensive departments covering internal medicine, surgery, pediatrics, dermatology, orthopedics, gynecology, and more
About Tokyo Hikifune Hospital
Tokyo Hikifune Hospital is a modern community hospital in Sumida Ward, just minutes from Hikifune Station. As a certified JIH and JMIP facility, it is committed to multilingual, culturally sensitive care that supports international patients.
The hospital provides 24/7 emergency services for both walk-in and ambulance patients. Emergency physicians, nurses, and paramedics are on-site year-round, with a triage system to prioritize critical cases. While emergency care is available at all hours, some tests and diagnostics are limited to weekdays.
A key strength is its robust interpreter support. Trained medical interpreters assist during consultations, and remote services cover 32 languages via phone or video, free of charge. Many hospital signs and forms are multilingual, and staff are trained to support non-Japanese speakers during treatment. While the front desk mainly operates in Japanese, interpretation services ensure smooth communication.
With advanced imaging like MRI and CT scans and a wide range of specialties — including cardiology, orthopedics, neurosurgery, and internal medicine — the hospital can quickly diagnose and treat complex emergencies on-site.
NTT Medical Center Tokyo
- 5-minute walk from Asakusa Line’s Gotanda Station
- 7-minute walk from Ikegami Line’s Gotanda Station
- 7-minute walk from Yamanote Line’s Gotanda Station
5-9-22 Higashi-gotanda, Shinagawa-ku, Tokyo, 141-8625
The medical center includes an international patient services division staffed with several interpreters who can assist you from the start to the end of your consultation. Call ahead to confirm availability.
- 7 English interpreters
- 1 Chinese interpreter
- 1 Italian interpreter
No appointment is required for emergency care. Patients can arrive directly at the Emergency Room 24/7.
03-6721-6239 (designated for international patients)
English-friendly Services and Support
- All physicians are fluent in English, offering consistent communication across departments
- Multilingual support in English, Chinese, and Italian
- International patient services division staffed by doctors with overseas training and experience
- Language assistance throughout the patient visit, including phone inquiries in English
- JMIP-certified (Japan Medical Service Accreditation for International Patients)
- JIH Recommended Hospital (endorsed for international patients)
- Comprehensive departments covering internal medicine, cardiology, neurology, surgery, OB-GYN, and more
About NTT Medical Center Tokyo
NTT Medical Center Tokyo is a leading hospital in Shinagawa, combining advanced medical technology with a patient-first philosophy. As a designated Secondary Emergency Medical Institution since 1993, it provides comprehensive emergency care supported by specialists in internal medicine, surgery, cardiology, neurovascular care, and obstetrics & gynecology. The hospital’s 24/7 emergency center ensures timely treatment for both ambulance arrivals and walk-ins, prioritizing critical cases with specialized ICU and high-care units.
The hospital places strong emphasis on international patient communication. Since 2021, its Department of International Healthcare has expanded to include doctors trained overseas, complemented by a professional team of English, Chinese, and Italian interpreters who assist throughout the care process.
With easy access from Gotanda Station, and its robust language and emergency support systems, NTT Medical Center Tokyo is well-suited for expats, tourists, and non-Japanese speakers. Its combination of cutting-edge emergency care, team-based medical coordination, and multilingual services provides peace of mind to Tokyo’s international community, ensuring high-quality and accessible care in urgent situations.
Tokyo Saiseikai Central Hospital
- 3-minute walk from Oedo Line’s Akabanebashi Station
- 8-minute walk from Mita Line’s Shibakoen Station
- 8-minute walk from Nanboku Line’s Azabujuban Station
- 18-minute walk from Tamachi Station, serviced by Yamanote Line and Keihin-Tohoku Line
1-4-17 Mita, Minato-ku, Tokyo, 108-0073
The medical center includes an Office of International Relations staffed with two interpreters who can assist you from the start to the end of your consultation. Call ahead to confirm availability.
- 1 English interpreter
- 1 Chinese interpreter
No appointment is required for emergency care. Patients can arrive directly at the Emergency Room 24/7.
03-3451-8211 (Japanese only)
English-friendly Services and Support
- Dedicated in-house English medical interpreter available (by request)
- Office of International Affairs with full-time interpreter support
- JMIP-certified (Japan Medical Service Accreditation for International Patients)
- Culturally sensitive care and patient guidance throughout your visit
- Comprehensive departments covering internal medicine, cardiology, neurology, orthopedics, surgery, and more
About Tokyo Saiseikai Central Hospital
Tokyo Saiseikai Central Hospital, located in Minato City, is a full-service general and emergency hospital with over 100 years of history. With 35 departments, including cardiology, internal medicine, orthopedics, and emergency care, it offers comprehensive treatment under one roof.
Designated as an Emergency and Critical Care Center, the hospital operates 24/7 to handle urgent walk-ins and ambulance arrivals. It also functions as a certified disaster-response hospital, equipped to manage mass casualty events. Facilities such as on-site ICUs, radiology, and surgical units ensure rapid, coordinated treatment for critical conditions.
What makes Tokyo Saiseikai Central Hospital especially accessible to international patients is its multilingual support. The Office of International Affairs provides dedicated interpreter services in English and Chinese, as well as cultural guidance to help non-Japanese speakers throughout their visit. While general staff may have limited English skills, the in-house professional interpreter can assist from check-in to discharge.
In 2017, the hospital became the first Saiseikai facility to earn JMIP accreditation, affirming its readiness to care for foreign patients safely and respectfully. For English-speaking expatriates, tourists, or families needing emergency care in Japan’s capital city, Tokyo Saiseikai Central Hospital offers reliable, inclusive care with a proven international track record.
Know Where to Go for Emergency Room Care in Tokyo
Medical emergencies can happen anytime, and knowing where to turn can make all the difference. These five English-friendly emergency rooms in Tokyo provide 24/7 care, multilingual support, and experienced staff who understand the needs of international patients. Whether you’re facing a sudden illness, injury, or other urgent concern, these hospitals offer reliable, compassionate treatment when you need it most.
